Prudential Customs and Brokerage Services, Inc. signs up with IDEIN to automate Port Operations
July 26, 2005 – Manila, Philippines. Prudential Customs and Brokerage Services, Inc. , a premier port operator whose services cover the ports of Puerto Princesa, Coron, Brooke’s Point, Dapitan and San Jose has signed up with IDEIN Consulting for a turnkey implementation of automated Port Operations System. Prudential Customs and Brokerage Services, Inc. (PCBSI) has been servicing several ports for more than two decades and as been instrumental in growing the economy of the locality where it operates by providing excellent customer service and efficient port operations. Late last year, PCBSI decided to embark on computerization project as part of its commitment to continuously improve services to the Philippine Ports Authority. Just recently, PCBSI has also gone through the ISO certification process which is among the several innovations that PCBSI wants to introduce in the port operations services.
“In partnership with Philppine Ports Authority, PCBSI would would like to elevate the service level being provided to the public through ISO Certified business processes and a fully automated systems and procedures. PCBSI wants to be the role model in port operations to the secondary and tertiary ports by providing innovations like these. Part of the automation objective is also to streamline business processes, cut operational costs, and improve the level of customer and partner satisfaction. ”, explains Mr. Rommel Ibuna , GM of PCBSI.
This turnkey project that Idein Consulting will undertake includes setting up the LAN and Wide Area Network of PCBSI using wired and wireless solutions available in the market and developing and customized application based on the unique business processes and procedures of Port Operations which includes among others - brokerage, porterage, stripping, stuffing and other peripheral services that the port operator undertakes. By integrating a comprehensive set of functionalities into this locally developed solution, its core businesses are automated and streamlined. Likewise, controls are also set in placed to ensure proper recording of its transactions.
This business solution allows PCBSI to take charge of their businesses as key decision makers and their employees can get the information they need, when and how they need it, which is essential not just to running day-to-day business operations but also in formulating future growth strategies. It also provides PCBSI the capability to consolidate the port transactions in different locations in the country on-line and real time given the right investments on connectivity and infrastructure.
IDEIN Services and Consulting Inc, a leading provider of Consulting and outsource I.T. and Financial Services, is the partner of choice of PCBSI to assist in the whole Port Automation Project starting with its Puerto Princesa operations which is due to implement starting August 2005.